Electric America

Gary and Eric, great job. Gary was able to previously track down an existing wiring problem. Now we have a stove and oven again! Services: Installation, Electrical outlet & switch installation, Electrical wiring repair

Highly recommend Fountain Electric & Services. After several months of reaching out to local independent electricians with either no response or no interest in helping us solve our problem, Fountain was able to get us scheduled within two days of calling them. They were timely, professional and were able to install our new ceiling fan and resolve our wiring issues at our short term rental property. Will 100% use them again if the need arises!

Had a technician come out and check out panel box. The tech was very nice. He called his boss and got us a estimate (which was 1,200) and said the lady would call Monday so we can order parts. All this happened on 4/29/22 (Friday) so we waited til 5/2/22 (Monday) to receive a call from the lady who order parts. It is now 5/4/22 and still no call back!

It has been WELL OVER 80 degrees this weekend and they have not made their customers a #1 priority! Thank God for a FAMILY FRIEND who came and fixed our problem/concern and paid way less than what the estimate given.

I don't typically leave reviews if they're not 5 stars, but this experience with Fountain Electric was so negative that I felt it imperative to leave a review. I have never been so disrespected as a customer as I was by Tom. We had an installation scheduled for today. Yesterday, we contacted Tom, our contact with Fountain, via email with pictures of the installation site to ask if it would change anything in the quote to move the site to the other side of the wall.

He responded with a clarification question but never answered one way or another. He was on a job site, as we expected he may be, but never got back to us by close of business. Fast forward to today, we were fully expecting to have the installation done. We never received any phone calls from the company. Our schedules were cleared in order to be present for the installation.

Upon pulling up the email account, we see that Tom has taken it upon himself to cancel the installation (via email at 4:43 AM). I believe this was a misunderstanding that we wanted to redo the quote, rather than receive a yes or no answer to a question. I called to discuss and express that we did not wish for the quote to be redone, but would like to move forward with the installation. Tom had already rescheduled his workers for other jobs without ever requesting confirmation that, that was our wish.

He was unapologetic, rude, dismissive, and spoke over me, increasing his volume as he continued to express that if I had only seen his email, none of this would have happened. I was simply looking for acknowledgement of the miscommunication. It's not that difficult to listen to a customer's concern and express understanding. Blaming the customer is bad business. Tom should have called to discuss this change at the start of the day.

I could have understood the miscommunication but will not accept treatment of this sort from a company that I am paying. Tom canceled the job rather than bothering to acknowledge the situation.saved me the trouble. Stay far away. This company will never receive my business or recommendation again.

Very prompt, professional and friendly. Best, fastest and hard working crew I have ever seen. They replaced my hot water heater in no time and went above and beyond. Everyone I spoke and worked with from the office to the crew, was so nice and very fast in responding and getting the job done within hours of calling. Couldn't be happier.

I am pleased to compliment the team at Fountain Electric for the excellent service they provided in wiring my new 36 by 45 foot garage/worksop. From the organizational, communications and scheduling skills of Tina in the office and the fair and thorough estimating and directing skills of Tom overseeing the the technicians, ; Grier, Dylan, Jake and Bob, the work was done professionally, neatly and with care.

I was extremely impressed that unlike many contractors, they came when they said would. If there was a delay or a change Tina always called and notified me. I was also pleased that at the end of each work day, Dylan and Grier took the time to clean up and organize their supplies and waste before they left. The technicians also went to great lengths to do the exposed wiring in a neat and organized way that reflected their desire to do the job well and go above and beyond my expectations. I will certainly use Fountain Electric again in the future and recommend them highly!

I recently had two ceiling fans and two light fixtures installed in my home. Dylan and Israel were fantastic to work with and their housekeeping skills were great! I didn't need to do anything but sit back and enjoy the fruits of their labor after they were complete!

I have used Fountain Electric twice and they have been great! They are professional, knowledgeable, and efficient. Robert, my tech for both appointments, was very informative and professional when working with me. Very pleased with team, work, and price.

They are very professional and knowledgeable. We had a few things that we needed done. They were on time and quick. We would use them again.

I must be honest I've been with a few company over the years and these guys does it right simple put

Have had great experiences using Fountain Services for electrical needs. Will continue to use them.

I have been a client of Fountain Services for. more than 30 years. They have been there for me for everything from PLC upgrades, LED warehouse lighting installation, major motor replacement, Legacy equipment troubleshooting. etc. If you have a project large or small, I recommend you give this company a call for a consult. Your will be impressed with their desire for you to receive the best service, the best product, and the best results.

These folks want to get you back in business if you have a break down, and will provide you with excellent service and support during an expansion or new construction. B King

Rutherford County is lucky to have a company like Fountain Electric. They recently did some work for us and were both professional and knowledgeable. The team who completed the project was informative and kind. We cannot thank them enough for helping us out and appreciate all they do for the community. We will definitely use them again and I will refer everyone I know.

Fountain is an employee development company that truly cares about the success and growth of their team members. Fountain offers a pathway for advancement for all employees, with competitive pay and benefits. Management is very friendly and accommodating, and the workplace culture is very positive.

I am an employee posting my experience with the company. The management and the whole team cares and wants to exceed our customer's expectations. Every member of the team has an important job and takes their job seriously even when we are having light-hearted fun during the work day, our work gets accomplished. The company as a whole values employees and customers alike.

Our belief is that we all must exhibit Mutual Respect, Honesty & Integrity, a desire to learn and improve, and be accountable for ourselves and our actions. I think that's a big part of what makes this a Great Company.

I've used Fountain Services for many years both for residential & commercial services. Their employees are extremely professional and reliable on getting the job done correctly the first time! In addition, they invest back in the community through sponsorship's and donations. We are extremely lucky to have an employer who cares about the community and it's employees!

I agree with Melissa jones, they don, t know who they hired.