Jack Spring Electrical Contractor

Needed the main breaker replaced. These folks answered the phone when I called. Set a time. Called 30 minutes out. Showed up within the window. Listened while I explained what was happening. Did the job and left. So far everything seems to be working well. Was hoping I wouldn't have to pay for an apprentice, too, but that's just how it is most of the time.

One downside though is that I can't seem to find a way to pay the bill online. Those of us under 30 don't really use checks anymore! Otherwise, I'm happy with the service. Tad expensive, but you get what you pay for.

Can't say enough about the responsiveness of this company and its staff. Exceptional! The receptionist, Audrey, was polite and courteous as she navigated our needs to Trey who's customer service was above and beyond as he worked us in to help finish installing an Arlo doorbell camera. His follow and follow thru were so appreciated. Electricians Greyson and his apprentice were thorough and most patient, never giving up on the relentless issues we had with the Arlo System and locating dlsources related to the installation.

Unfortunately the Arlo seemingly turned out defective (so we were told by Arlo tech support) and we were unable to install successfully, Trey and his skillful staff continued to be supportive for our future needs in pursuing another security product and reassured us they'll be there for us every step of the way. In todays climate of workforce issues I am more than confident and explicitly trust that they will be. We pledge our loyalty to them for the service and sincere care they give. Hands down! The Sicilias

Was in need of immediate assistance to get power to a major appliance in my home. I called Jack Spring and an electrician followed up with me in less 30 minutes after my call to the main office. The electrician arrived in 10 minutes later. They resolved the issue in my home within an hour! Reliable fast and friendly service and I am happy with the results.

Best electrical company in town! Very professional and does great work. I will definitely be using this company again.

Too bad a review can not have zero stars because that is what I would have rated this business! Was lied to twice that a estimator for Jack Spring was coming out to give me an estimate for an electrical project but no one ever showed or called. Very unprofessional! Second time I called, individual made excuses that he was just too busy. Wasted two days sitting around waiting on Jack Spring to show but never did or even called. A week has gone by since the last promised date and still no show or call. If this is indicative of this business, then who knows how their actual work would be.

Called to check one outlet to see if power I. Outlet was working. TWO technicians came for this easy task. Never was I told the ASTRONOMICAL charges just to drive up in my driveway. Took ONE tech 3 and a half minutes to let me know "yes, the outlet has power". Then left. Total service was 4 MINUTES. Bill received today $89. I wouldn't use this company again EVER for ANY needs.

Pure gouging. $89. For 3 minutes of work. And I will advise everyone I know the same. Poor customer service if you want to have repeat customers. This was minor. But for a major job. I would find ANYone else!

I cannot recommend Jack Spring Electrical Company enough! Grayson and Nick were prompt, courtesy, and professional. They located and fixed the issue in a short period of time. And the cost was very reasonable. I am one happy customer!

I called and made an appointment the lady on the phone was very nice and set me up to talk to someone. The person she connected me to was quick and to the point no non since kind of person. I told him what I needed done and he took my address and number and said I will be out tomorrow sometime and will call you. About 3:30 pm he has not arrived so I called the office. She took a message and said she will contact him and he will call me. Well he never called back.

The guys at Jack Spring have done everything for me, from hanging chandeliers and ceiling fans to rewiring circuits. They are always courteous, friendly, and professional. They are the only electricians in town I trust. They show up when they say they are going to show up and never take more time than is necessary to finish the job in order to charge you more. They are fair, honest, and dependable. I highly recommend them for all your electrical needs.