Business Details
50 Years
experience
Emergency
services
Complete Home Care Under One Roof
Founded in 1976, Michael & Son has grown from a small family operation into a trusted provider of comprehensive home services. Our foundation is built on the values instilled by our foundersintegrity, hard work, and unwavering commitment to customer satisfaction. Over decades, we've expanded our expertise to include HVAC, plumbing, electrical, and restoration services while maintaining the personal touch of a family-owned business. Our team of certified professionals brings technical excellence and dedication to every project, no matter the size. With 500+ service vehicles and 24/7 emergency availability, we're equipped to handle urgent needs promptly.Our 10,000+ verified reviews reflect our consistent delivery of quality workmanship and transparent communication. We invest in ongoing training to ensure our technicians stay at the forefront of industry advancements. From routine maintenance to major system installations, we approach every service with the same level of care our founders demonstrated. Our growthfrom three to 500+ service trucksdemonstrates our ability to scale while maintaining standards. Today, we remain committed to the principles that built our reputation: honesty, expertise, and putting customers first.
Services
HVAC Repair
Plumbing Services
Electrical Installations
Restoration Services
Maintenance Plans
Generator Installation
Water Heater Repair
Mold Remediation
Home Rewiring
Ductless AC Systems
Details
- Year established: 1976
Highlights and features
- We offer 24/7 emergency service with 500+ service trucks available
- Our team includes NATE-certified HVAC technicians
- Family-owned since 1976 with 10,000+ verified reviews
- We provide proactive maintenance through our Membership Plan
- We guarantee upfront pricing with no hidden fees
What people say
Upfront pricing
Timely service
Professional technicians
Reliable solutions
Clear communication
Services
Central AC Repair
Our NATE-certified technicians provide prompt central AC repair services for residential properties. We diagnose cooling system issues accurately and implement lasting solutions to restore comfort. Our team carries standard replacement parts for same-day repairs while maintaining energy efficiency standards.
Plumbing Services
We offer comprehensive plumbing solutions including leak detection, pipe replacement, and water heater services. Our licensed plumbers handle emergency situations like burst pipes and sewer backups with 24/7 availability. We use modern diagnostic tools to minimize property disruption during repairs.
Electrical Installations
Our electrical division handles panel upgrades, generator installations, and whole-home rewiring projects. Certified electricians follow NEC standards for safety compliance while improving home electrical capacity. We provide surge protection and smart home integration solutions.
Water Damage Restoration
Emergency water extraction teams respond within hours to mitigate flood damage. We use industrial-grade equipment for water removal and structural drying. Our process includes mold prevention treatments and restoration of damaged building materials to pre-loss condition.
Membership Plan
Our proactive maintenance plan includes seasonal system checkups and priority service scheduling. Members receive exclusive repair discounts and extended warranty coverage. The program helps prevent breakdowns through regular equipment inspections and performance optimization.
People
Basim M. Mansour
President
Basim leads the company with over 30 years of experience in home services. He took over operations at age 19 after his father's passing, growing the business from 3 to 500+ service trucks. He maintains daily involvement in operations.
Questions
What areas do you service?
We serve Virginia, Maryland, North Carolina, and parts of South Carolina including Alexandria, Baltimore, Charlotte, and Raleigh metro areas.
Do you offer emergency services?
Yes, our 24/7 emergency team responds to HVAC, plumbing, electrical, and water damage emergencies with same-day service availability.
Are financing options available?
We offer 0% interest financing for 60 months on qualifying HVAC and home improvement projects through approved credit partners.
What's included in the Membership Plan?
The plan includes twice-yearly system maintenance, priority scheduling, exclusive repair discounts, and extended warranty coverage on covered components.
How quickly can you respond to service requests?
We typically respond within 2-4 hours for emergency calls and offer same-day appointments for non-urgent requests during business hours.
Videos
Reviews (7)
Malaika G.
Jun 29, 2022
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I am thoroughly disgusting with Michaels & Sons and will never ever ever use them again. Our area is infamous for electrical outages, you sneeze the power might go out. I had this company install a in home generator and a inspection would be done in a few days. Now I'm finding out that's not true it could take weeks. And that should've been my call to make not theirs. I would've waiting until they had the permit and then scheduled the install. Nor did they apply the $250 off to my account not was it discussed with me before hand that I would need to upgrade the amps to my power line with Dominion. I will be contacting the BBB.
Marlene Weiss
Jun 16, 2022
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Jose, the plumber was extremely pleasant, well organized and very professional. If we can have him every time, I would be very happy. His Work is very clean and even answered all our questions. You truly have a great employee. Mr Ed Clark, the manager we worked with was extremely responsive. I know he only started working for your company but after over four months of calling, no responses or call backs from any of your managers, Mr Clark immediately called us back, has been nothing but awesome and saw to it that we got our bathroom done.
He told my husband not to have the plumber leave until we were satisfied and Jose's work was exemplary. With really fabulous employees on your team, my husband and I will remain loyal Mike and sons customers since we know those two are on the car. Mr Clarke, Jose, you don't know how happy you have made us and after having a few very bad days, Jose lifted my spirit with his smile and at least add approach. We are extremely grateful! Jeff and Marlene Weiss
He told my husband not to have the plumber leave until we were satisfied and Jose's work was exemplary. With really fabulous employees on your team, my husband and I will remain loyal Mike and sons customers since we know those two are on the car. Mr Clarke, Jose, you don't know how happy you have made us and after having a few very bad days, Jose lifted my spirit with his smile and at least add approach. We are extremely grateful! Jeff and Marlene Weiss
Christine
Jun 06, 2022
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Michael & Sons has done my furnace installation and electrical panel upgrade as well as regular maintenance on my A/C and heating. They are always professional and are mostly on time. They could be a little better about cleaning up after themselves but it's not a huge complaint since they do a good job on the actual project at hand. There are small things I wish they would be more clear about such as they won't be patching the square they cut out of my wall to work on the electrical panel so I have to find someone to do that as I'm not handy myself. They're not the cheapest service but they're not the most expensive and most of their services have a pretty good warranty that's included.
Hong Qiang
May 22, 2022
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Our 15 year old water heater had to get replaced and I was able to get next day service through online scheduling with Michael & Son. The technician came right on time. It was a big job to be done by one person not to mention he has to go get the new unit and to haul away the old one. 5 hours later our hot water system is back in business. The technician is knowledgeable and patient. Great service and I will definitely recommend this company.
Jessica Nomm
May 16, 2022
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We reached out to Michael & Sons to have some electric run for a built-in under-cabinet wine fridge in our kitchen. Fortunately Joshua was able to come out for a same-day estimate and scheduled work for just a few days later. He was prompt, courteous, knowledgeable, and left the space tidy after he was finished. We will definitely keep him in mind for any future projects in our home
Katherine Musolino
May 12, 2022
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Our technician came for a check on our air conditioning system and was very thorough in the system check and the review of the recommendations, noting was was necessary to address sooner and what we could watch and address down the line. The technician was on time, very courteous, and pleasant to work with. He took the time to explain each recommendation and to answer my many questions. We'll definitely use them again in the future, and I hope to have the same technician work with us again!
George Grabow
Apr 23, 2022
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Contacted Michael and Son for general plumbing and pipe repair in a location that had very difficult access. One of their highly experienced plumbers, Eric Blackmon, called and asked to see if he could come early. I was overjoyed as our water supply had to be turned off. Erick immediately assessed the situation and briefed me on some of the complexities and how he planned to proceed with the repairs.
He kept me completely informed of his progress and asked me to inspect the project when completed. He was very knowledgeable and shared some of that with me. He then asked if I needed any other repairs work and then made some expert suggestions of other potential problems that I should keep my eye on. This was a very friendly approach with no pressure applied - information only, and I appreciate that. I will certainly ask for him for any future plumbing needs. George 04/09/2022
He kept me completely informed of his progress and asked me to inspect the project when completed. He was very knowledgeable and shared some of that with me. He then asked if I needed any other repairs work and then made some expert suggestions of other potential problems that I should keep my eye on. This was a very friendly approach with no pressure applied - information only, and I appreciate that. I will certainly ask for him for any future plumbing needs. George 04/09/2022
