Business Details
50+ Years
experience
Emergency
services
Trusted Electric Cooperative in Clinton, AR
Petit Jean Electric Cooperative has been dedicated to providing reliable and quality electric service to central Arkansas communities since 1940. Our mission extends beyond energy deliverywe actively foster community growth through educational initiatives like the Rural Electric Youth Tour and safety programs such as 'Making Accidents Disappear.' With a focus on cooperative principles, we prioritize member engagement through transparent billing via SmartHub, emergency outage response, and energy-saving resources.Our commitment to innovation is evident in services like fiber internet and net metering, while maintaining deep roots in local traditions through support for county fairs and community events. Backed by 85 years of experience, our team ensures efficient service across residential, commercial, and agricultural sectors, operating under the core values of collaboration and mutual support that define our cooperative identity.
Services
Fiber Internet Service
Outage Reporting
Net Metering
SmartHub Billing
Energy Saving Tips
Details
- Year established: 1940
Highlights and features
- We offer 85 years of experience serving central Arkansas communities.
- Our cooperative model ensures member-driven decision-making and fair pricing.
- We provide 24/7 outage response with real-time updates via SmartHub.
- We invest in youth education through the annual Rural Electric Youth Tour.
- Our energy efficiency programs help members reduce costs and consumption.
Services
Fiber Internet Service
Our fiber internet service delivers ultra-fast, reliable connectivity for homes and businesses in underserved areas. Using advanced fiber-optic infrastructure, we provide symmetrical upload/download speeds ideal for remote work, streaming, and smart home devices. This service bridges the digital divide while supporting local economic development through modern communication capabilities.
Outage Reporting
We offer 24/7 outage reporting through SmartHub and direct phone lines, with real-time updates on restoration progress. Our crews prioritize safety and efficiency when addressing power interruptions caused by weather, equipment failure, or vegetation. Proactive maintenance programs help minimize outages and improve grid reliability across our service territory.
Net Metering
Our net metering program allows members with renewable energy systems to earn credits for excess electricity returned to the grid. This service supports sustainability goals by making solar and other renewable investments more financially viable for residential and commercial customers. We provide technical guidance for system integration and compliance with state regulations.
SmartHub Billing
SmartHub provides a centralized platform for managing electric accounts, including bill payment, usage tracking, and outage reporting. Members can set up automatic payments, monitor consumption patterns, and receive alerts through this user-friendly digital tool. The system enhances transparency and convenience while reducing administrative costs.
Energy Saving Tips
We offer personalized energy-saving recommendations through our website, billing inserts, and community workshops. Services include HVAC maintenance advice, lighting upgrade suggestions, and thermostat optimization strategies. These resources help members reduce utility costs while promoting environmental stewardship through reduced energy consumption.
Questions
How do I report a power outage?
Report outages through SmartHub or call our Clinton office at (501) 745-2493. Provide your name, address, and contact information for faster service.
What is net metering?
Net metering allows members with solar panels to receive credits for excess electricity sent back to the grid, reducing their energy costs.
How can I apply for the Youth Tour?
Submit an essay on electric cooperative uniqueness by March 15. Details available on our website or by contacting our office directly.
Do you offer fiber internet service?
Yes, we provide high-speed fiber internet to qualifying areas. Check availability through our website or contact our office for details.
What are cooperative principles?
Our cooperative follows seven principles including member economic participation, democratic governance, and community focus. These guide our operations and service philosophy.
How do I access billing information?
Use SmartHub for online billing access, or contact our office during regular business hours for account details and payment options.
Reviews (4)
John Beeson
Jun 06, 2022
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Company doesn't even deserve one star. They steal from there customers by fabricating false usages on their bills.
Patty Burchard
Apr 19, 2022
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Been with electric company since 2012. Never once have we had interruption due to non payment. On the day our electric bill was due I payed after 5 pm and they added a 50$ deposit hikes to my bill I called and lady at office was like oh well, to bad. If I had a choice I would go some place else or do solar. Nothing worse than no loyalty or customer care. I wouldnt recomend.
Charis McKay
Feb 19, 2022
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Specifically asked for a call before they came to my property to fix line and pole after ice. No call meant the death of my animals because the people over crew dispatch doesn't care.
Maxis P.
Jun 23, 2021
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These people are the scum of the earth. I hope they all catch covid, get put on ventilators and someone cuts the power off. Tried calling their number back to set up an arrangement, no answer. They cut our power off and low and behold, we got an answer after the 3rd time trying to call them. They are shitty people who deserve nothing but the worst in life.