Business Details
50+ Years
experience
Emergency
services
Trusted Home Comfort Services in Rhinelander, WI
For over a century, Frasier's Plumbing, Heating & Cooling has been delivering exceptional plumbing, heating, cooling, and electrical services to Northern Wisconsin communities. Established in 1918, our family-owned business combines generational expertise with cutting-edge technology to address modern home comfort challenges. Our team of certified professionals holds advanced training in HVAC systems, plumbing diagnostics, and electrical solutions, with many technicians possessing specialized education equivalent to postgraduate levels. We maintain A+ Better Business Bureau accreditation since 2002 and employ NATE-certified technicians who continually upgrade their skills to maintain industry leadership. Our commitment to community service and technical excellence has earned us recognition as #1 for customer satisfaction nationwide.Through rigorous training programs and 24/7 emergency preparedness protocols, we ensure reliable service for critical home systems. Every technician undergoes extensive role-play scenarios to handle complex emergencies efficiently while maintaining courteous professionalism. With five generations of local service experience, we offer personalized solutions for water quality testing, smart home integration, and energy-efficient system upgrades. Our long-standing relationships with homeowners across multiple counties demonstrate our sustained ability to deliver trustworthy, certified service that protects family safety and home value.
Services
Plumbing Repair
Heating Installation
AC Maintenance
Electrical Services
Drain Cleaning
Generator Installation
Water Heater Repair
Ductless AC Systems
Sump Pump Services
Air Quality Solutions
Details
- Year established: 1918
Highlights and features
- Five generations of local service experience since 1918
- A+ BBB accredited family-owned business since 2002
- NATE and NCI certified technicians with postgraduate-level training
- 24/7 emergency preparedness for critical home systems
- 100% satisfaction guarantee on all services
Associations and certifications
- Better Business Bureau
- North American Technician Excellence
- National Comfort Institute
What people say
Excellent service
Competent technicians
Timely repairs
Competitive pricing
Superior customer service
Services
Plumbing Repair
Our licensed plumbers address all residential plumbing needs including leak detection, drain cleaning, and fixture repairs. With specialized camera inspection technology, we diagnose and resolve hidden issues efficiently. Emergency services available for burst pipes, sewer backups, and other urgent situations.
Heating Installation
We install high-efficiency heating systems including gas furnaces, heat pumps, and boiler systems. Our NATE-certified technicians ensure proper sizing and installation for optimal performance. Comprehensive warranties available on all new equipment installations.
Electrical Services
From panel upgrades to whole-home generator installations, our licensed electricians handle residential electrical needs. Services include safety inspections, circuit breaker replacements, and surge protection systems designed to meet current electrical codes.
AC Maintenance
Regular maintenance plans extend HVAC system lifespan while improving efficiency. Our technicians perform comprehensive inspections, refrigerant checks, and component adjustments. Duct cleaning services improve indoor air quality and system performance.
Drain Cleaning
Using advanced hydro-jetting and rooter equipment, we clear stubborn drain clogs and maintain sewer lines. Camera inspections identify tree root intrusion or pipe deterioration. Emergency drain clearing available for urgent household needs.
Questions
What heating services do you offer?
We provide complete heating solutions including furnace installation, boiler repair, heat pump maintenance, and system replacements for both residential and commercial properties.
Are emergency plumbing services available?
Yes, we offer 24/7 emergency plumbing services for urgent issues like pipe bursts, sewer backups, and water heater failures.
Do you service air conditioning systems?
Our HVAC team handles AC installation, repair, and maintenance including ductless systems, central AC units, and air quality improvements.
What payment options exist?
We accept major credit cards and offer financing options for larger projects. Special discounts available for senior citizens and military families.
Are technicians certified?
All technicians hold industry certifications including NATE and NCI credentials, with ongoing training to maintain technical excellence.
What areas do you serve?
We serve Northern Wisconsin communities including Rhinelander, Wausau, Boulder Junction, Crandon, and surrounding counties.
Reviews (7)
Sandra Hamburg
Jun 24, 2022
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Had a leak on expansion tank. I stopped at Fraisers & spoke with Kyle who was so reassuring & helped me figure out which valve to shut off to stop the leak. Sully was our serviceman. Knowledgeable, professional, polite, took the time to show me other valves & what they turn off & such in case needed in the future. And he gave my three dogs pets & treats. More than pleased with the service, etc.
David Olson
May 21, 2022
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We Hired Frazier s plumbing and heating to provide an estimate for services to b rendered. our estimate was not detailed enough to provide the exact scope of the project. We have asked for further clarification to enable a " meeting of the minds" for the contract to be enforceable so each party can understand the exact scope of the project. So far, very astute and thorough but needs to b translated into writing to enable agreement to terms
Margaret Rowane
Apr 19, 2022
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Can't say enough good things about Frasier Plumber, Cody Ottman. 1st job installing a garbage disposal @ our home, I advised him my husband was just 2 weeks out of ICU and was easily agitated and to direct his questions to me. The more Cody worked, the more my husband became agitated. why can't he see Cody working in our kitchen? I gently reminded him, the garbage disposal is under the sink, so Cody works on the floor.
A Few More Inches: Today, Cody returned to install a comfort-height toilet. He was so kind to my husband, reintroducing himself and asking how he was doing. The removal of the short toiley and installation of the comfort-height toilet was flawless. Our old toilet was 15", which posed a fall hazard for my husband. At first, we were reticent about a 15" to 18" toilet. Since Cody's installation, those 3" have made all the difference! Cody even asked me about his garbage disposal install 3 weeks ago. My answer: Perfect, no leaks, no problems! Apart from Cody's professionalism, he really cares about his presence in your house.
A Few More Inches: Today, Cody returned to install a comfort-height toilet. He was so kind to my husband, reintroducing himself and asking how he was doing. The removal of the short toiley and installation of the comfort-height toilet was flawless. Our old toilet was 15", which posed a fall hazard for my husband. At first, we were reticent about a 15" to 18" toilet. Since Cody's installation, those 3" have made all the difference! Cody even asked me about his garbage disposal install 3 weeks ago. My answer: Perfect, no leaks, no problems! Apart from Cody's professionalism, he really cares about his presence in your house.
Diane C.
Apr 08, 2022
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Great service with knowledgeable tech. They sent a picture of service rep so knew who to expect and when they were on the way to our home. Love that courtesy. Would highly recommend them for any furnace issue.
Ray Droby
Mar 24, 2022
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I liked Joe. However, after thinking about our contact, Joe should have checked my breaker box since he had found that the boiler had no power. The.breaker box, however, was not checked until about 3 hours later. When I turned on the switch the boiler worked fine. I found the price I paid for this visit was excessive and not reflective of any significant work that was done. The breaker switch simply needed to be turned on! Respectfully, Ray Droby
Tony Little
Mar 24, 2022
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Very nice young man. Thoroughly explained everything in cleaning our furnace. Patient, kind. Also, gave a quote for other services. My husband and I are very happy with Zach . Joanne Little
Leah Harper
Mar 22, 2022
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We live three hours away and noticed the heat was very low in the house. We had my dad drive up to check on the place and that is when he found the water heater had sprung a leak. Not only did Fraiser's staff respond immediately to our call for help, but the technicians were friendly, kind and willing to go the extra mile to help us out. They helped remove the wet/soggy carpet, helped move appliances to allow for drying, and made sure the new water heater was on shims so everything could dry out properly. I would highly recommend them, they are professional, responsive and just a great group of people. Knowing this company is nearby, brings great peace of mind to our family!