Call Now
Website
Call
Business Details
42 Years
experience
Emergency
services
Trusted Rochester Electrical & Plumbing Experts
Nichols Electric & Plumbing has been serving the Rochester, NY community for nearly 40 years as a locally owned and operated family business. Our dedication to hard work, honest rates, and reliable service has established us as a trusted provider of electrical and plumbing solutions. With over 30 years of experience in electrical services, we expanded to meet client demand for plumbing expertise by assembling a team of top professionals in both fields. Our technicians undergo extensive training to ensure they deliver top-quality service with respect for your home or business. We specialize in solving electrical and plumbing problems while providing peace-of-mind through our 'Top Quality Service' approach.

Our experience includes electrical repairs, fuse replacements, sump pump installations, and tankless water heater installations, backed by fully warrantied work. We maintain transparency in pricing with no hidden fees and offer 24/7 emergency services to address urgent needs. Our teams expertise spans residential and commercial projects, from basement wiring to hot tub installations and sewer line repairs. We guarantee satisfaction through free estimates, expert troubleshooting, and commitment to resolving issues safely and efficiently. Our reputation is built on decades of community trust and customer satisfaction reflected in our 4.9 rating.
Services
Electrical Wiring Plumbing Repairs Emergency Services Generator Installation Water Heater Replacement Drain Cleaning Home Automation Panel Upgrades Leak Detection Sump Pump Installation
Details
  • Year established: 1984
Highlights and features
  • We offer 24/7 emergency electrical and plumbing services.
  • Our team undergoes extensive training before serving clients.
  • We guarantee free estimates for all projects.
  • We specialize in both residential and commercial solutions.
  • Our technicians are licensed and insured for safety.
What people say
Top quality service Highly rated Honest pricing Licensed & certified 24/7 availability
Services
Electrical Wiring
Our electrical wiring services cover residential and commercial installations, repairs, and upgrades. We handle basement renovations, kitchen circuits, and new construction projects. Our licensed electricians ensure code compliance and safety for all wiring systems.
Plumbing Repairs
From leak detection to drain cleaning, our plumbing team resolves residential and commercial issues. Services include water heater repair, sewer line replacement, and emergency pipe repair. We use modern tools for accurate diagnostics and lasting solutions.
Emergency Services
We provide 24/7 emergency support for urgent electrical or plumbing failures. Our trained technicians respond promptly to critical issues like burst pipes or electrical outages, minimizing damage and restoring functionality.
Generator Installation
We install and service standby generators with interlock systems for residential and commercial properties. Proper installation ensures uninterrupted power during outages, protecting essential equipment and operations.
Drain Cleaning
Professional drain cleaning uses high-pressure water to clear blockages and residue buildup. This eco-friendly method prevents pipe damage and recurring clogs, improving drainage efficiency for residential plumbing systems.
People
Steve Nichols
Owner
Steve started in the electrical field through high school training and a union apprenticeship. He earned a master's license in Rochester and founded Nichols Electric & Plumbing in 1984. Expanding into plumbing services, he built a team of certified technicians while maintaining the company's founding values.
Questions
Do you offer emergency electrical or plumbing services?
Yes, we provide 24/7 emergency services for urgent electrical failures or plumbing leaks. Call (585) 449-9839 for immediate assistance.
What areas do you service?
We primarily serve Monroe County and surrounding areas in New York, including Rochester, Brighton, and Henrietta.
Are your technicians licensed and insured?
Yes, all our electricians and plumbers are licensed, insured, and undergo extensive training before serving clients.
Do you offer financing options?
Yes, we provide financing plans for larger electrical or plumbing projects to help manage unexpected repairs.
What discounts are currently available?
Current promotions include $75 off lighting packages, $100 off electrical upgrades, and $25 off qualifying service calls.
Reviews (6)
David Ives
Jun 10, 2022 Report
I can't say enough about this company. Everything from estimate to scheduling the work was pleasant and professional. Very responsive to giving estimate in a timely manner. I had electrical and plumbing work done. My electrician Mike really knew his stuff and completed 5 different jobs in one day. Outstanding work and really communicated well. Explained everything he was going to do and answered all of my questions thoroughly.

He was a great guy. The plumbers are finishing up tomorrow. All the work done to date has been top notch and very reasonably priced. I highly recommend this company for all your electrical and plumbing jobs. You won't be disappointed and can rely on quality work. Update: Jeremiah finish the plumbing today and did a great job. Going to really love the shower addition to the powder room upstairs in the bedroom.
Erica Conway
Jun 06, 2022 Report
All I can say is we had a fantastic experience with this company. Justin Hinkley was outstanding. Nicest guy. Fast, polite, knowledgeable and very personable. My fiance and I had to leave for an appointment and my mother came to the house to watch our daughters while we left and even my mom told me what a great guy he was. He knew exactly what he was doing we have old electric in our home (built in the 50's) and he hung our new chandelier in the dining room and told us more about our wiring than anyone else has known.

The pricing was totally fair considering the amount of work that had to be done. He even called on his way to see if we wanted coffee. I just can't say enough about this experience it was all around 5 stars!
Tom Lockwood
May 30, 2022 Report
Tim gave us an estimate to replace 3 bathroom fans that were original. Tim was very professional throughout the process. Very impressed. The companies follow up is great, which a lot of companies do not do. When he arrived he put on booties and went right to work. Very neat. When he was done reviewed what he did with us. This is a great company and staff for residential and commercial work. He also fixed a shower head that needed tightening.
Drew DePuy
Apr 23, 2022 Report
Nichols Electric & Plumbing and Hess Harden are the very best! We called after hours on Monday evening, and received an appointment for Tuesday morning! Hess arrived on time, and made everything right within 30 minutes! He took care of a faucet problem & a water heater problem for us. Hess accompanied me throughout the house, to make sure that all our faucets were working properly after he turned our water back on. Professional, efficient, knowledgeable, and courteous! We'll have Hess back to do a couple of plumbing upgrades for us soon. Thank you Nichols & Hess for all your help!
Raechelle Gonsalves
Apr 21, 2022 Report
I am very pleased with the service that I received from Nichols Electric and Plumbing. Joe Brennan did an excellent job with plumbing repairs that we needed done. He called first and arrived during the time period that I was given when scheduling the appointment. Joe was professional, knowledgeable, and very clear on his explanations from start to finish. He also had no problems with our big dog being around. Would definitely recommend Nichols Electric and Plumbing and will use again in the future.
Lindsey Schick
Mar 26, 2022 Report
It can be difficult playing phone tag with contractors, so when I saw that with Nichols you could just pick a time and date online and the visit is all scheduled, it was such a relief. The convenient and quick booking is great and the guy that came out, Mike, was really nice and did a good job. Might cost a little bit more, but it's worth it to not have the headache of waiting for other companies/contractors to call you back. This was a smooth, professional experience and I'll be using Nichols again in the future.