Business Details
40 Years
experience
Emergency
services
Your Trusted Home Service Experts Since 1986
Jones Services has been serving Hudson Valley, North Jersey, and Pike County PA since 1986, providing exceptional heating, cooling, plumbing, and electrical services to homeowners. Founded by master electrician Will Jones and his son Bill, our company continues their legacy of integrity and excellence under the leadership of General Manager John Moroney and Operations Manager Anthony Paolicelli. With over 75 employees across seven departments, we combine deep industry expertise with a commitment to customer satisfaction. Our NATE-certified technicians deliver reliable solutions for all residential needs, from emergency repairs to system replacements. We prioritize customer education, transparent communication, and ethical business practices, reflected in our BBB A+ rating.Our team undergoes rigorous background checks, drug testing, and ongoing professional development to maintain the highest service standards. Through our Service Partner Membership Plan, we offer priority service, discounts, and 100% satisfaction guarantees. Recognized as a top employer in our industry, we take pride in fostering a happy, dedicated workforce that treats every home with respect and care. Our commitment to community involvement and innovative service approaches has earned us thousands of 5-star reviews. For over three decades, homeowners have trusted us to keep their homes safe, comfortable, and functioning optimally through every season.
Services
Heating Repair
AC Installation
Plumbing Maintenance
Drain Clearing
Electrical Repair
Furnace Maintenance
Heat Pump Repair
Boiler Installation
Sump Pump Maintenance
Generator Repair
Details
- Year established: 1986
Highlights and features
- Background-checked, certified technicians with over 35 years of industry experience
- 24/7 live answering for emergency service needs
- NATE-certified service professionals for expert HVAC solutions
- 100% satisfaction guarantee on all residential services
- BBB A+ rated company with thousands of 5-star reviews
Associations and certifications
- BBB
What people say
Prompt service
Professional technicians
Transparent pricing
24/7 availability
Effective solutions
Services
Heating Repair
Our NATE-certified technicians provide fast, reliable heating repair services for all system types. Using advanced diagnostic tools and manufacturer-approved parts, we restore warmth to your home efficiently. With transparent pricing and 24/7 emergency availability, homeowners trust us to handle urgent heating failures during cold seasons. Our team explains repair options clearly before beginning any work.
AC Installation
We install energy-efficient air conditioning systems from leading manufacturers, ensuring proper sizing and installation for optimal performance. Our experts evaluate your home's cooling needs and recommend solutions that balance comfort with energy savings. With meticulous attention to refrigerant lines and electrical connections, we guarantee safe, code-compliant installations that come with manufacturer warranties.
Plumbing Maintenance
Regular plumbing maintenance prevents costly emergencies through early detection of potential issues. Our comprehensive inspections cover water pressure, pipe integrity, and fixture performance. We provide preventative maintenance plans that include pipe cleaning, leak detection, and water heater servicing to extend system lifespan while maintaining optimal functionality.
Drain Clearing
Using advanced camera inspections and hydro jetting technology, we clear stubborn drain clogs and restore proper water flow. Our experts identify root causes including tree root intrusion, sediment buildup, or pipe misalignment. We offer both emergency drain clearing and preventative maintenance programs to keep residential drainage systems operating efficiently year-round.
Electrical Repair
Our licensed electricians handle all electrical system repairs from simple outlet fixes to complex panel upgrades. We prioritize safety while addressing wiring issues, electrical surges, or breaker problems. With upfront pricing and code-compliant solutions, we repair electrical systems in both older homes with outdated panels and modern properties requiring specialized circuitry for contemporary appliances.
People
Will Jones
Founder
Will Jones began his electrical career in 1963, establishing the foundation for Jones Services through hands-on expertise and customer-focused values that continue guiding the company today.
Bill Jones
Co-Founder
Working alongside his father Will, Bill Jones helped transition from electrical contracting to a comprehensive home services company that maintains their founding commitment to quality and integrity.
John Moroney
General Manager
John Moroney leads daily operations while maintaining the company's tradition of excellence through strict technician screening and continuous service quality improvements since assuming leadership.
Anthony Paolicelli
Operations Manager
Anthony Paolicelli manages service delivery operations, ensuring consistent application of company values across all departments while maintaining high technical and customer service standards.
Questions
What areas do you service?
We serve Hudson Valley (Goshen, Middletown, Newburgh), North Jersey (Vernon, West Milford), and Pike County PA (Milford, Hawley) with 24/7 home service coverage.
Do you offer emergency services?
Yes, our 24/7 live answering ensures immediate response for urgent heating, cooling, plumbing, and electrical emergencies across our service area.
Are your technicians qualified?
All technicians are background-checked, NATE-certified where applicable, and undergo continuous training to maintain the highest industry standards.
What financing options exist?
We offer flexible financing plans for major installations and repairs, including special offers and tax credits for qualifying energy-efficient system upgrades.
How much do services cost?
Diagnostic fees start at $49-$69 (waived with repair), with transparent pricing based on service complexity, material needs, and system accessibility requirements.
Videos
Reviews (5)
Alexandra G.
May 27, 2022
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ZERO STARS Wow this is possibly the worst company I've ever seen. They installed a ductless system for 8k 6 years ago -we have faithfully paid their extortionate prices to "service" it annually AND now a coil has gone 1 year after warranty (after they couldn't "fix it" last year.) What does this guy tell me? 8k for a new coil or he can replace the whole system for 5,700. With a new system that their company uses now. Well they installed the old one. His response - "we don't manufacture them we just install them" Stay away from this company and it's horrendous business practices.
Paul Razukiewicz
May 26, 2022
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Chris T did an awesome job. Explained everything perfectly, was very professional and courteous. I was a little taken aback by the price for coolant but that had nothing to do with him or your company for that matter, I was just surprised how high these prices have skyrocketed. Otherwise excellent service and will definitely use Jones in the future.
Craig Hutcherson
Apr 29, 2022
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Josh came to the house and want right to work. He first called Bradford White to make sure the hot water heater was still under warranty and then gave me three different options. Kudos to Bradford white for honoring the warranty, Josh wanted picked up the new hot water heater installed it. Even gave me a good deal on a service contract because we all know AC season is almost upon us. I know some people would say Jones Services are a little expensive but honestly you get what you pay for. They are timely they are professional and they get the job done!
Jacquline T.
Apr 23, 2022
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Sean was amazing. He was prompt. He explained everything. He repaired a botched job done with another electrician and so far all my flood rings are working great. Thank you! I would recommend this team and would definitely use again Service: Electrical outlet & switch installation
Amanda Wenzel
Apr 12, 2022
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Kyle was very professional and knowledgeable. He gave great advice and is a great representative for his business. John helped point us in the right direction for the system that worked best for us and Jesse and his Crew did installation for us. They were very efficient and clean! Very happy with my service all around!
