Business Details
Your Trusted Partner for Generator Solutions
Crites Electric has been a trusted provider of generator installation and repair services for over 45 years. Our commitment to quality service and cost-effective solutions has established us as a premier dealer for Generac, earning prestigious awards such as the Generac CORE award and Regional Dealer of the Year. With certified technicians and genuine Generac parts, we ensure reliable performance for residential and commercial power solutions. Our expertise spans generator maintenance, emergency repairs, and comprehensive installation services tailored to meet customer needs.Backed by decades of experience and industry recognition, we prioritize customer satisfaction and long-term relationships built on trust and excellence. Serving North Central West Virginia, we combine technical proficiency with personalized service to deliver uninterrupted power solutions for homes and businesses alike.
Services
Generator Installation
Generator Repair
Standby Generators
Transfer Switches
Portable Generators
Highlights and features
- We have over 45 years of experience in generator installation and repair.
- Our team includes Generac-certified technicians for specialized service.
- We stock genuine Generac parts for optimal equipment performance.
- Awarded Generac Regional Dealer of the Year for excellence in service.
- Offering 8-hour weekday service for prompt customer support.
Associations and certifications
- Generac Premier Dealer
- Generac CORE Award
- Generac Regional Dealer of the Year
Services
Generator Installation
Our team expertly installs home and business standby generators, ensuring proper site preparation, fuel line connections, and transfer switch integration. We test each system thoroughly to guarantee reliable performance during outages. This service includes comprehensive electrical connections and customer training for optimal system utilization.
Generator Repair
We provide certified repair services for Generac generators using genuine parts and factory-trained technicians. Our repair process includes diagnostics, component replacement, and performance testing to restore full functionality. Regular maintenance services help extend equipment lifespan and prevent unexpected failures.
Standby Generators
We offer a range of standby generator solutions for residential and commercial properties, including automatic transfer systems and WiFi-enabled models. These units provide seamless power continuity during outages, with capacities ranging from 10kW to 24kW to suit various property sizes and energy demands.
Questions
How long does generator installation typically take?
Most home generator installations are completed within 1-2 days, including site preparation, unit placement, and system testing.
Do you offer financing options for generator purchases?
Yes, we provide flexible financing solutions for both residential and commercial generator installations to accommodate different budget needs.
What areas do you serve for generator services?
We primarily serve North Central West Virginia, providing installation, repair, and maintenance services for residential and commercial clients.
Are your technicians certified for Generac products?
Yes, we employ Generac-certified technicians who receive ongoing training to maintain expertise with the latest generator models and technologies.
What maintenance is required for standby generators?
We recommend annual servicing for air-cooled generators, including oil changes, filter replacements, and comprehensive performance testing to ensure reliability.
How do I register my generator warranty?
You can register your Generac generator warranty through their website at register.generac.com to ensure proper documentation and coverage validation.
Reviews (4)
Leonard George
Oct 27, 2021
Report
I have had Crites Electric install four Generators over the past 7+ years I chose Crites Electric because the have the 1. Highest Generac Rating 2. They are city gas permitted 3. Good prices 4. They do what they say. Crites Electric gets it done, they bring all the parts, they are the best You can not let your electrician buddy install your generator because 1. Do you have the right gas pressure, for when your hot water tank fires at the same time as your generator? 2. Does your buddy have a Natural Gas contractors license so the city and the gas company do not shut you off in a snow storm 3.
If you have "free" gas from a well - you really need an expert if you want your generator to last 4. Did your buddy take the classes on properly grounding your generator 5. Will your generator work when the power is off all over town and there is a demand for gas and all your other appliances are also putting a demand on your generation
If you have "free" gas from a well - you really need an expert if you want your generator to last 4. Did your buddy take the classes on properly grounding your generator 5. Will your generator work when the power is off all over town and there is a demand for gas and all your other appliances are also putting a demand on your generation
Randy Shillingburg
Jun 20, 2021
Report
Crites Electric changed out my breaker box. Fast, professional service and VERY neat. As someone who has helped to wire industrial facilities early in my career, I appreciate quality service. This is exactly what I received from Crites Electric. Thank you. Services: Installation, Socket or switch repair
Annette Marquardt-Kimball
May 21, 2021
Report
Critical: Professionalism, Responsiveness Owner extremely rude and abrasive from the start; not helpful at all to a newcomer with how to get necessary gas line to generator but, then again, neither was the gas company. It all combined to make me even unhappier with the generator company.
Lyn M.
Apr 14, 2019
Report
Don't use Crites Electric unless you want to be ripped off by incompetent "electricians". Our generator stopped working. They came and replaced various parts, including one they had taken from a different unit. They got the generator working again but it stopped a half-hour after they left and wouldn't start again. We got a 2nd opinion and were told within 5 minutes that the generator was fine, we had a gas issue.
This 2nd opinion cost $50. Crites billed us for $271.85 including full price for the used part they installed. I phoned to complain and they reduced the bill to $197.99. They spent 2 hours "fixing" an unbroken generator instead of knowing upfront it was a gas issue. Don't make the same mistake we did, call a competent electrician.
This 2nd opinion cost $50. Crites billed us for $271.85 including full price for the used part they installed. I phoned to complain and they reduced the bill to $197.99. They spent 2 hours "fixing" an unbroken generator instead of knowing upfront it was a gas issue. Don't make the same mistake we did, call a competent electrician.